Pottery Barn Kids’ price adjustment policy applies to designated new products that are available for purchase through approved retailers, including Amazon (specifically new items sold by Amazon or the manufacturer), Giggle, Nordstrom, Bloomingdale’s, Saks Fifth Avenue, Buy Buy Baby, Neiman Marcus, Pish Posh Baby, The Tot, and Target. The policy enables customers to match prices from these selected competitors for items identical in brand name, size, weight, color, quantity, and model number. The price adjustment request must be made on the same day as the purchase. Online price match requests are fulfilled through email submission, while in-store requests can be handled by store associates. For online adjustments, customers should email the ad or competitor’s pricing link to pkpricematch@wsgc.com before purchasing. The policy only applies within the U.S., and the item must be in stock at the time of the request.
To be eligible for a price adjustment, items must be marked with Pottery Barn Kids’ Price Match Guarantee on their website and meet specific criteria for the price match. The product should be identical in all aspects and must not be part of any restricted category. Exclusions include pre-order and trade-in items, bundle offers, credit card offers, buy-one-get-one promotions, service prices, limited-time discounts, open-box or refurbished items, and other non-designated items. Furthermore, prices from resellers, auction sites, or any offer outside the U.S. are excluded. Prices that require a membership, have specific quantity requirements, or are displayed post-login are also ineligible.
The Pottery Barn Kids Price Adjustment Policy offers customers the reassurance of competitive pricing on premium products. By matching prices across designated retailers, Pottery Barn Kids enhances customer satisfaction and builds loyalty, as customers can be assured they are receiving a fair price. This policy eliminates the need for extensive price comparison and supports customers in accessing high-quality items at the best prices available within the approved network.
To initiate a price adjustment, customers can follow a straightforward process. For online purchases, email pkpricematch@wsgc.com with the advertisement or a link to the competitor’s valid pricing prior to purchase. For store purchases, customers should speak with a store associate and provide necessary proof of the competitor’s price. The lower-priced item must be in stock at the time of the request, and Pottery Barn Kids reserves the right to verify the price and availability. Each customer is allowed one price match per identical item.
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