Michael Kors offers customers a one-time price adjustment on full-priced merchandise purchased at Lifestyle and Collection Stores within seven days of the purchase date. This policy allows customers to receive the benefit of any price reduction that may occur shortly after their purchase. However, it’s essential to note that markdowns and sale items do not qualify for any price adjustments, and the policy does not apply to Outlet Stores.
The Michael Kors price adjustment policy allows customers to benefit from price reductions without the need for a return or exchange. This policy ensures that customers can enjoy the best possible price shortly after their purchase, enhancing satisfaction and fostering brand loyalty. It also highlights Michael Kors’ commitment to customer satisfaction by providing a way to request adjustments within a reasonable timeframe.
Items eligible for a price adjustment must be purchased at full price from Michael Kors Lifestyle and Collection Stores. Sale or marked-down items do not qualify. Additionally, merchandise bought from Outlet Stores is not eligible for a price adjustment. For purchases made using PayPal on MichaelKors.com or in-store with AliPay, returns are only eligible for merchandise credit in-store. For items purchased with Afterpay (US only) that are eligible for refunds, Afterpay will handle the refund process upon notification. It’s crucial to remember that Michael Kors does not honor returns or exchanges for items bought from third-party retailers.
Customers seeking a price adjustment on eligible items must provide their original receipt and request the adjustment at a Michael Kors Lifestyle or Collection Store within seven days of purchase. The refund or adjustment will be processed using the original form of payment, although cash and check refunds will be issued via mail. For items purchased with a gift receipt, exchanges or merchandise credits are available. Un-receipted returns may qualify for merchandise credit or exchange for the current in-store price, applicable only to current merchandise in stock. Note that gift cards and merchandise credits are non-returnable and cannot be replaced if lost or stolen, nor redeemed for cash, except where required by law.
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