Madewell’s price adjustment policy applies exclusively to full-price items. Customers who purchased an item at full price have seven days from the date of purchase or the mail-order ship date to request a price adjustment. To qualify, they must present the original receipt. Any purchases made with a coupon, promotion, or discount are not eligible for price adjustments, ensuring that each purchase maintains a fair pricing structure. It’s important to note that coupons and promotions are not retroactive and cannot be applied to past purchases.
Madewell’s price adjustment policy is designed to provide shoppers with peace of mind, ensuring they won’t miss out on potential savings if prices fluctuate shortly after their purchase. This policy also reinforces Madewell’s commitment to transparent and fair pricing practices, allowing customers to shop confidently, knowing that they’ll be refunded the difference should prices change within the adjustment period.
Only items bought at full price are eligible for Madewell’s price adjustment policy. If a product purchased at full price goes on sale within seven days of the original purchase or shipping date, a one-time adjustment can be requested. Sale items, discounted merchandise, or items bought with promotional discounts are excluded, as they are already offered at reduced prices.
To request a price adjustment, customers should contact Madewell within seven days of their purchase date or shipping date for online orders. It’s essential to have the original receipt on hand, as it is required for verification. In-store requests can be made at any Madewell location, while online orders can be addressed by contacting customer service. If the item qualifies, Madewell will process the refund, which will reflect in the original payment method within a few business days.
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